Orders are eligible for refunds and replacements within 6 months from the order date. After 6 months, the order is locked and archived in our system and is no longer eligible for a refund or a replacement. Consumable items, digital downloads, and shi
If you notice the mistake before the order ships, we can cancel it, and you can place a new order—just contact us or respond to your order confirmation email so we can help. We’re not able to edit orders after they are confirmed. If your order has al
We can cancel an order for a full refund as long as it has not yet shipped. Contact us with the order number (or reply to your order confirmation email) as soon as you decide to cancel your order!. If the order has already shipped, we won’t be able t
Our packers may put smaller non-breakable items, such as stickers or pins, inside of folded t-shirts or hoodie pockets to help prevent them from being bent in transit. If your order included a small item and you do not see it right away in the packag
Contact us as soon as you notice something wrong with your order. In your message, please let us know your order number, what item you expected to receive, and describe or send pictures of the wrong item you did receive (this info will help us help y
Contact us and describe the kind of damage that the item has incurred. Pictures also help us assess whether the damage occurred in transit, or if it was a manufacturing defect that slipped through quality control. We will create a new replacement ord